Balanced scorecard is a widely recognised and accepted performance
measurement tool that is currently used in thousands of
organisations around the world. This book will help to implement
the organisations' balanced scorecard strategies into action by
defining performance objectives, measures, and targets in four
linked and balanced perspectives: Financial, Customer, Internal
Process, and Employee Learning and Growth.
* Explains what balanced scorecard is and addresses the challenges
and solutions for its implementation.
* Addresses the concerns of the mid to small corporation as well as
the emerging business
* Each chapter provides tips and techniques as well as real world
examples
