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Terms and conditions

Goods and Service is a general website by Stäheli Books AG., owned by the Baeschlin Bookstore Group. We offer books and other goods, primarily specialised in education. Stäheli Books AG also runs a second-hand department. We also offer international magazine subscriptions.

Publishing activities and deals will be negotiated entirely with the Baeschlin Publishing House Group of which is responsible for production and editing.
Stock and availability details of product can change rapidly. It is merely for information, therefore customers cannot derive any rights. In case of false inventories, we reserve the right not to deliver.


The availability of our offered goods can and will not be guaranteed.
In case of unavailability, clients will be informed.

Shipping Conditions

All orders are processed on the same day and normally delivered within 24 hours. Procurements abroad take 1-4 weeks. The books can be collected or delivered by post against invoice.
Payment period: 30 days.

Domestic delivery of books:
The delivery of books is free of postage from CHF 75.00 order value (Priority + CHF 3.00). For deliveries with a lower value, we charge a shipping fee of CHF 5.00. If you wish delivery by "Priority", this is CHF 8.00. For the delivery of non-books, we charge a shipping fee of CHF 8.00.

Abroad for deliveries to Germany:
For deliveries to Germany we charge a flat rate of CHF 12.00.

Other Countries
Shipping rates for all other countries can be found in the following table:

All prices include value added tax. For orders of 10 copies and more of the same title you will receive a quantity discount.

Return policy
All articles ordered by a consumer may be returned if the article is still in a sellable condition. Electronical devices must be unopened and in its original packaging.
When the order is returned, the amount that was debited will be credited.
Returns have to be communicated before dispatched and either by phone at +41 41 726 97 21 or at

Data Privacy Statement

We shall process and use person-related data for order handling and also to attend to customer relations and personalisation. The protection of data is very close to our hearts, wherefore your personal data and all order information are treated with extreme confidentiality and only will be submitted to third parties if to fulfil the required services (ordering process and handling).
A passing on of your data to use for advertising purposes does not take place and is explicitly excluded.

By registering you declare yourself to be in explicit agreement with the use of your data as stated in this privacy statement. We do not take over any liability for entering any customer data via our shop system.

Data Transmission

Credit Card Data will exclusively transmitted using SSL security. For this purpose we use SSL certificates of the certification authority RapidSSL.

Conditional Sales Agreement

All delivered goods remain property of each store until pending full payment of the purchase price.