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Terms and conditions

General Terms and Conditions

Goods and Service is a general website by Stäheli Books AG., owned by the Baeschlin Bookstore Group. We offer books and other goods, primarily specialised in education. Stäheli Books AG also runs a second-hand department. We also offer international magazine subscriptions.

Publishing activities and deals will be negotiated entirely with the Baeschlin Publishing House Group of which is responsible for production and editing.
Stock and availability details of product can change rapidly. It is merely for information, therefore customers cannot derive any rights. In case of false inventories, we reserve the right not to deliver.


The availability of our offered goods can and will not be guaranteed.
In case of unavailability, clients will be informed.

Shipping Conditions

All orders are processed on the same day and normally delivered within 24 hours. Procurements abroad take 1-4 weeks. The books can be collected or delivered by post against invoice.
Payment period: 30 days.

Domestic delivery of books:
The delivery of books is free of postage from CHF 75.00 order value (Priority + CHF 3.00). For deliveries with a lower value, we charge a shipping fee of CHF 5.00. If you wish delivery by "Priority", this is CHF 8.00. For the delivery of non-books, we charge a shipping fee of CHF 8.00.

Abroad for deliveries to Germany:
For deliveries to Germany we charge a flat rate of CHF 12.00.

Other Countries
Shipping rates for all other countries can be found in the following table:

All prices include value added tax. For orders of 10 copies and more of the same title you will receive a quantity discount.

Return policy

All articles ordered by a consumer may be returned if the article is still in a sellable condition. Electronical devices must be unopened and in its original packaging.
When the order is returned, the amount that was debited will be credited.
Returns have to be communicated before dispatched and either by phone at +41 41 726 97 21 or at

Data Privacy Statement

We shall process and use person-related data for order handling and also to attend to customer relations and personalisation. The protection of data is very close to our hearts, wherefore your personal data and all order information are treated with extreme confidentiality and only will be submitted to third parties if to fulfil the required services (ordering process and handling).
A passing on of your data to use for advertising purposes does not take place and is explicitly excluded.

By registering you declare yourself to be in explicit agreement with the use of your data as stated in this privacy statement. We do not take over any liability for entering any customer data via our shop system.

Data Transmission

Credit Card Data will exclusively transmitted using SSL security. For this purpose we use SSL certificates of the certification authority RapidSSL.

Conditional Sales Agreement

All delivered goods remain property of each store until pending full payment of the purchase price.


Buchhandlung Stäheli AG
Turbinenweg 6
CH-8866 Ziegelbrücke
Tel.:       +41 41 726 97 21
Fax:       +41 41 726 97 27


Page content

We take no responsibility for the topicality, correctness, completeness and/or quality of the information. Liability claims against us, which arise from physical or immaterial damage and are caused by the use or disuse of the published information, are generally excluded, unless no legal mandatory liability exists. Any errors in content are corrected immediately on realization. The information and statements in this web site are provided without warranty or guarantee.

Reprimands and Links

We do not assume liability for the contents of external websites and do not assume, in particular, responsibility for their contents. Website that we directly refer to by external links were selected very carefully. Because despite careful textual control, we do not have any influence at the later change of directly linked sides as well as on contents of following sides of foreign offers. We hereby expressly distance ourselves from all influences at the later change of directly linked sides, on contents of following sides as well as their suppliers.


This website is protected by copyright, rights to intellectual property and all other corresponding rights. No part of this web-site and of the offers may be copied or reproduced or electronically processed, duplicated or distributed in any form without the express written permission of the Lesestoff Group. Any additional rights shall remain reserved.
The user, to download the software, which will be made available for download in the foreseeable future, is granted a non-exclusive, temporary and non-transferable right of use to the expected scope as has been agreed, or, if there has been no such agreement, to the extent of the provision, letting and operation with the purpose intended by us.
Other exploitation rights and the rights of use do not exist. In particular the user shall not be permitted to duplicate, to copy, to sell, to submit, to transfer and/or to make them accessible to the public in any form.